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The Harley-Davidson Creed.
Live by it™.
Click above to watch the film. 
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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page.
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"I love CHD because my doggy Petie, loves Danny"
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| By: Anonymous deca,IL |
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"I HAD TO HAVE WORK DONE ON MY BIKE BUT COULD NOT GET IT THERE, YOUR PICKUP AND DELIVERY SERVICE IS AWESOME, ESPECIALLY CONSIDERING THE PRICE OF GAS. IF IT'S A BUELL OR HARLEY DAVIDSON, YOU GUYS ARE THE ONES !"
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| By: ERIC WAYNESVILLE,IL |
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"This dealership has made my Harley - Davidson experience truly enjoyable."
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| By: David Decatur,IL |
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"I bought a used bagger last year, a BIG thank you to Rich
who basicly talked me into a ultra classic,the wife and I love the bike. Again, thanks Rich and the staff at Coziar..
Mike and Lynn White, Lincoln, Il."
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| By: mike lincoln,IL |
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"I began my search for my first Harley on-line. When I found the bike I wanted, I was shocked to find out it was at Coziar's, just 15 miles from home! From my first visit to look at my 2006 Heritage Classic, till the deal was done, and now beyond, I have been treated with the upmost respect. Thanks to Rich and Bryon in sales, Bryan- service, John-parts, Judy-Merchandise, and Rachel-financing for making pick up day smooth and enjoyable. Thanks also to Rodger in the shop for helping me out! Note to Rich: Thankyou for the followup calls. I love this bike, and I appreciate all you did to get me on it! "
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| By: Darren Clinton,IL |
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"You guys rock! I've been to your store so many times, and it was awesome...I WILL be back again."
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| By: Anonymous Decatur,IL |
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"Having lived in Arthur for 26 yrs., my son and I visited Andre's and your dealership. Since then we have re-located in Decatur.
I have been impressed with your sincere customer service. Your parts sales and clothes sales have been very cordial and helpful to my wife and I. Your staff has also been helpful in answering a few questions I had about my bike. I do not patronize Andre's any longer because we fell obligated to Coziahr's because of their great customer service they have shown to us. Keep up the good work. People DO notice."
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| By: Dick Decatur,IL |
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"Since my wife did not care for the manner in which we were treated at our local H-D dealer (15 miles away), we decided to take a cruise over to Decatur and visit Coziahr (52 miles). We went on a Saturday afternoon with our 2 misbehaving grandkids. Travis treated us like family and answered all our questions. He took time to acknowledge the kids and make sure they felt like part of the visit. We ended up with two 2008 Street Bobs and are thrilled, not only with the bikes, but with Coziahr and Travis! We have found a dealership for life! Thank you all for everything!"
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| By: Bill and Lisa Rantoul,IL |
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"Awesome experience all around. We purchased a 2007 Ultra this spring, my salesman Matt, went to great lengths to make sure we got the custom color we wanted, this was made very difficult due to the factory strike. The entire staff made us feel very welcome and was very adept at what they do. The concept of introducing us to each department was very unique, nice touch. The "after the sale" service and communication is amazing, due to all the "extras" you folks do, I referred my friend to you and he ended up purchasing a 2007 FLSTC. We are all "new loyal" customers. Looking forward to many more reasons to ride to Forsyth, thanks guys!"
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| By: Scott Downs,IL |
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"My wife and I have been looking to buy a motorcycle for over 2 years. We had been to every dealership in Springfield at least twice. You can always tell when a person is being nice to you because they want to sell you a bike. Until we walked in to Coziahr and met Travis, I had thought customer service was a thing of the past. I told him what I was looking for, I told him what time frame I was looking to purchase, I told him what I wanted to pay, and he made it happen. From beginning to end it was a great experience and never once did I feel pressure from anyone on their staff. If you are looking for a new motorcycle, Coziahr is the ONLY place to go. "
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| By: Robbie Springfield,IL |
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"Very nice sales personnel, knowledgeable parts and service department. I would do business with CHD anytime."
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| By: Josh Macon,IL |
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"Outstanding dealership."
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| By: Woody White Heath,IL |
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"Me and my wife recently purchased a 2006 springer from Coziahr's and it was a wonderful experience. The folks there were so great, not pushy and made sure we were happy and understood everything. If and when we purchase another bike Coziahr will definately get my business. Thank-you to all who helped us and putting up with my rowdy 8 year old son."
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| By: Jason & Vicky Girard,IL |
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"The owners and staff are great to deal with. "
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| By: tim Mt Pulaski,IL |
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"Like every one says in here, Josh and the crew were great to deal with, one of the few dealers where I am always greeted promptly and with a smile. It doesnt matter if I am browsing or looking to buy. They will work with you to get that elusive perfect deal where everyone walks away happy.
Love the RoadKing Josh!"
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| By: Rrob springfield ,IL |
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"Kelly was very helpful and informative. I had a great shopping experience. Can't wait to come back and do more shopping.
Thanks!"
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| By: Mary Jo Tuscola,IL |
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"Thanks for your time and help, and helping us find the right bike for my husband and I."
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| By: Tonia Nokomis,IL |
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"Thanks to all at Coziahr! Just love our new Heritage!!! I can't even tell you a place that treated us as good! What a great business and people you have! Just can't say enough!!
Take care and be seeing you soon.....
Gregg & Renee'
Monticello Il."
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| By: Gregg Monticello,IL |
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"I had been perusing bikes for about a year,sold mine and cussed myself for it,and found the folks at Coziahr through some people that I work with. I found the bike I wanted{06 Street Glide}and began the task of finding the"best" deal that I could.Guess what? I ended up back where I started and dealt with a salesman named Josh Beck.I was treated well by Josh and the entire staff at Coziahr,and try to stop in at least oncea week to see whats new. I'd have to say that these folks know their bikes and the people that come into their store.
Mike Stombaugh
Nokomis,Ill"
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| By: Mike Nokomis,KS |
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"I recently visited your Dealership with a defective leather saddlebag. Jason called the Factory and discussed the defect, took pictures of the defective saddlebag and emailed the pictures to the factory. The factory agreed to replace the defective saddlebag.When the replacement arrived, I came to your dealership for installation. Lynn found the replacement bag was defective from shipment. Lynn got busy and ordered another replacement bag. The girls in the Parts Dept. called me when the saddlebag arrived and I came to your dealership to get the bag installed. Rodney got me signed in and the Service Dept. installed the saddlebag and had me on my way in no time.A big thank you to Jason, Rodney, Lynn, Sheila and Trisha for solving my saddlebag problem."
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| By: Jerry Decatur,IL |
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"My son and I spent a weekend in decatur, upon entering your store I was greeted by a fantastic sales crew, to help me with everything I needed. I commend your staff."
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| By: Michael Youngstown,OH |
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"I just purchased an '06 Street Glide. I have owned many Harley's over the years but this is my first purchase from Coziahr's. To be honest, I miss the old dealerships like Hopkins Bros. in Vandalia & Jack's in Effingham (Legacy is not the same). I visited all the dealerships in the area but was sold by the salesman, Josh Beck's genuine sense of care to detail and the no pressure sales tactic. At all the other places I visited, I got the impression they would like to sell me a bike but didn't really seem interested if I wasn't going to do it that day or at least make a commitment. It was different with Josh, I told him up front, as I had the others, that I was not buying that day and it depended on the sale of my then current bike. He took the time to go through all the details knowing that it may not lead to anything. I got the sense that he just enjoyed talking about bikes as I do myself. When it did come time to buy, I had already made my mind up. I made a phone call, he had the bike I was looking for and the rest is history so to speak. The parts & service department personnel were excellent also. Communication was great from all involved. I always knew the status of what was happening. Great job to everyone involved!!! I hope this Harley proves to be as good a bike as all my others have been. Thanks!!!! "
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| By: Jim Vandalia,IL |
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"As a past employee at this dealership I must tell you, the folks at Coziahr treat the customers great at the time of the sale and it continues on even when the customer is not around. They truly care about you and are grateful for you as a customer! Some other shops only care when you are spending money, this is not the case with Tim, Debbie and their crew. They don't act glad to see you, they ARE glad!!"
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| By: Anonymous AUBURN,IL |
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"Thank you, Travis, Rachel and everyone at Coziahr's it was a pleasure doing business with you. I purchased my second bike there and everything and everyone made the experience smooth. I'll be back for my third bike and would recomend anyone to do the same.
Thank You!!!"
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| By: John Hillsboro,IL |
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"Just wanted you all to know what a special day you made for us with the purchase of our new bike. Bryon and Matt thanks for working with us and helping us pick out our bike. Rachel what a breeze you made the process of signing papers. Mitch, Rodney and Lynn you were all so patient in helping us pick our parts for our bike and making it look great. "Cudos" to Vince for all the work he did on the bike to get it ready for us. It looks GREAT. Thanks to Judy and all the girls at the clothes counter for helping us with our jacks and etc.
You all truly help make your dealership Class "A".
Thanks again."
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| By: Anonymous Divernon,IL |
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"I have been in all the Harley Dealerships in Central Illinois. I want to tell everyone under your roof that you are the most helpful, polite, and pleasant people I have had the pleasure to deal with! Everyone is happy and smiling. Keep up the good work. It would make my day if you would share this email with your staff.
You are appreciated Fred & Nancy Musick"
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| By: fred Lincoln,IN |
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"This is a wonderful friendly laid back place to shop. Everyone speaks to you and you never feel unwanted!! I LOVE COZIAHR!!!!!!!!!!!!!!!!!!!!!!!!!"
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| By: Denise Clinton,NM |
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"Thanks"
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| By: Boyd Colorado Springs,CO |
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"Just by sheer luck did I purchase by 2005 Ultra Classic at Coziahr Harley Davidson.........thank goodness for luck. Matt Richardson in sales is fantastic! All the folks in Motorclothes and Parts/Accessories are the best. Troy and Lynn in Service have been very helpful....just wish I didn't live 3 hours away, so I could see all these fine people more often!! THANKS!!"
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| By: Hays Mexico,MO |
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"Coziahr's is Harley...Debbie Coziahr lets us feel at home.--what a gal! Another Harley shop owner down south can definitely learn a lot how to be a people person as Debbie is,how to treat customers, and also their help. My wife bought a new Softail in 2002 from Bryon and now in 2005 I purchased a new 2005 Road king also from Bryon.(thanks Bryon) We still received customer first attention, same as the first time ever walking in the store many years ago. Thanks to Sheila who has helped so many times with our chrome parts & accesories--Geesh is there anything she doesn't know? Now replacing Bill who we have missed, comes Lynn and Troy in the Service Dept., and we definitely have no regrets as they have taken care of all of our service & warranty work fast and reliably. Thanks to all of Coziahrs family of HARLEY. Keep up the good work Cozhiars staff! 5 STARS to Bryon, Sheila, Trisha, Rachel, Troy and Lynn. And lets not forget Michele Coziahr who also does excellent and holds her own on that Harley she rides! Thank you all for being Harley and treating customers as people with pride as it shows upon you all. WE highly recommended you all at Coziahrs..thanks again. GLENN & BONNIE..."
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| By: GLENN & BONNIE RR 1 Sullivan,IL |
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| By: Anonymous Meredosia,IL |
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"I rode down to your dealership over the weekend for the first time. I will be back. Everyone that I spoke to was friendly and courteous. Michele helped me with a Panoptx purchase. She was very informative, helpful, and courteous. That is very appreciated by me. More places could use employees like her. "
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| By: Darin Morton,IL |
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"Tim & Deb;
I've never enjoyed spending money so much! Your staff has to be the best I have ever had the pleasure of dealing with.
Rodney, Lynn and Rachel were not only friendly but very knowledgable about my bike (Buell Blast). From the shop tour to the last paper work both Tony and I were treated better than most people treat family. Rodney and Lynn both, made sure I knew everything about the bike, maintance and service plus all the services available at Cozaihr's.
Rachel wasn't just a "paper pusher". She made sure I understood everything I was reading and signing. She was very patient with her explanations.
I will recommend Coziahr's to anyone wanting a new bike or any service on the bike they already own.
THANK YOU!!!
Jan Luparell"
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| By: Jan Springfield,IL |
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"Unsurpassed customer service and professionalism. I have been to a lot of Harley dealerships, both local and far away and few meet your standards. Coziahr's sincerely cares about the customer and is the only dealership that I want working on my bike. It's well worth my hour drive for service. There are many dealerships that could "watch and learn" from you guys. "
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| By: Lonny Oakland,IL |
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"I just wanted to let you know that Rodney and the mechanics in the service department were EXCEPTIONAL in taking care of my '98 1200 sporty. The care taken went well above and beyond what I am used to receiving from a motorcycle dealership. Your dealership is only one of two (Chucks-Bloomington) that I would trust with my bike. I am so very happy with the way my bike now runs. It actually runs like a new bike. It's got the horsepower to run with the big dogs, very responsive, no hesitation. It's hard to express how happy I am. I live in Peoria. I saved all winter to buy this bike and the S&S carb needed some serious adjustments. They replaced a gasline and air hose and put the bike on the dyno. At the last minute they even fixed one of my taillights that I did'nt do well with when I tried to put them back to stock. I wanted you folks to know how valuable these people are to your dealship and you oughta let them know how important they are. I hope guys have some special employee appreciation token that you give to them for jobs well done. These guys deserve that. Thanks again,
Annette Minnis, Peoria, IL"
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| By: Annette Peoria,IL |
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"I've bought three scooters at this dealership since 1999. My best experience and the most helpful employees I have been around. Have sent friends and fellow riders to coziahr's and they agree that this is a top notch dealer. And again thanks bryan and staff .ronnie grimm"
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| By: ronnie Normal ,IL |
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"I just bought my 2005 Road King Custom and love it. The experience with the people of Coziahr HD was second to none, all the way down to just taking a simple picture of my new ride. Thanks to Bryan, Rachel, and Troy, and a very special thanks to Katie."
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| By: James Springfield,IL |
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"Coziahr's treats their customers like they want their business. Great Sales department and an excellent Service department. I would highly recommend Coziahr's to anyone and everyone. By far, the best H-D dealership I have ever been to."
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| By: Jeff Springfield,IL |
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"Coziahr's is the best!! I will keep recommending this dealership to everyone. Thanks for the great experience and the great people working there-I visit often and have never been disappointed."
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| By: Anonymous ,XX |
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"Troy in Service is great! I miss Bill-- his humor and straight face was excellent!
The Motorclothes girls are the best-- very caring and helpful!"
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| By: Mark Springfield ,IL |
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"I recently purchased a new HD from this dealership, and I have to say it was a great experience. Travis, Rachel, Janet, and Rodney were absolutely fantastic. All were extremely knowledgeable, professional, and helpful. What a great staff! I highly recommend Coziahr Harley-Davidson.
Jim"
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| By: Anonymous Springfield,IL |
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"I have had the best experiences at Coziahrs. They treat me with respect and they are the only ones I will let even touch my bike. I bought it from them and it was the best experience I've ever had. Everyone was great and they have earned a client for life."
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| By: Jay Springfield,IL |
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"Great staff; friendly and extremely knowlegable. Always a pleasure to stop in."
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| By: Joseph Buffalo,IL |
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